Frequently asked questions

Film is $24.00 per metre inc GST, charged as one continuous run in whole metres from 1 m. Trade accounts pay $19.20 per metre. The sheet is 58 cm wide and you can fit as many designs on it as you like.

58 cm. Gang sheets come in 1, 2, 3 and 5 m lengths, and you can order copies of any sheet.

Standard orders under 20 m placed before 5 pm on a business day are dispatched the next business day. Same-day rush is available on orders under 10 m placed before 12 pm, for 25% of the film price (minimum $10.00).

PNG (best, with a transparent background at 300 DPI), JPG, SVG, PDF and AI. The builder checks each file and warns you about anything that would print blocky or faded.

Yes. Upload a 58 cm wide PNG at 300 DPI and we print it exactly as supplied.

135-150 °C for 7-10 seconds at medium-firm pressure (30-50 psi), hot peel, then a 2-3 second post-press. Most cottons and poly blends are fine at 145 °C for 10 seconds. Pre-press damp fabrics for 3-4 seconds. Lower the heat and pressure for sensitive fabrics, but go as hot and long as the fabric allows: both affect washability.

Yes. Tick cut & press, upload proofs showing placement, and send us your garments. Pressing is from $8.80 per transfer plus $0.55 for cutting.

Yes: Standard post $12.95, Express post $19.95. Pick-up from our Glen Waverley workshop is free.

Yes. Decorators and print shops get 20% off film, plus 2 m free and a sample pack on the first order. Apply on our contact page.

By card, Apple Pay or Google Pay on a secure Stripe payment page. A GST tax invoice is emailed with your order.

Yes. Sign in to My account, search your orders by number, your reference or file name, and re-order any of the sheets.